Cinch features SMS, MMS, and two-way text massaging tools for leveraging the best available options in text messaging communications for your customers. Engage more intimately with your customers, track their communications in their customer profile, and customize your messaging. 
Do more with Cinch's customer data platform and text message communication tools that can be automated through the Customer Journey builder. 
Use the Two-Way Messaging tool to communicate directly and immediately with individual customers.

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How to use Two-Way Messaging Center in Cinch