Customer Journeys
You can view and manage customer journeys using the Customer Journeys page. Open Customer Journey Page In the Navigation Menu, click the Customer J...
Mon, 3 Feb, 2020 at 10:26 PM
Journeys are created by nodes, which are connecting points that define an intended direction. Node triggers interact with actions and conditions to create a...
Wed, 19 Aug, 2020 at 10:38 AM
Journeys are created by nodes, which are connecting points that define an intended direction. Node triggers interact with actions and conditions to create a...
Fri, 25 Feb, 2022 at 10:30 AM
Journeys are created by nodes, which are connecting points that define an intended direction. Node triggers interact with actions and conditions to create a...
Mon, 26 Oct, 2020 at 1:15 PM
Journeys are created by nodes, which are connecting points that define an intended direction. Node triggers interact with actions and conditions to create a...
Fri, 24 Sep, 2021 at 10:55 AM
You can add a customer journey as part of your account. Journeys are created by nodes, which are connecting points that define an intended direction. Node t...
Mon, 6 Apr, 2020 at 2:57 PM
Text annotations can be added to help document the steps of a journey or to help with collaboration. Open Customer Journey Page In the Navigation Me...
Mon, 6 Apr, 2020 at 2:45 PM
Journeys cannot be published until all nodes are valid. If any invalid nodes exist in the journey, a warning icon displays next to the Publish Journey butto...
Mon, 3 Feb, 2020 at 10:26 PM
Once you have added a journey as a draft and have added as many nodes as necessary, you can publish the journey for your customers. Open Customer Jo...
Mon, 6 Apr, 2020 at 2:43 PM
Watch to following video to see an example of editing a published Customer Journey: You can edit a published customer journey at any time and switch ...
Mon, 10 Aug, 2020 at 1:40 PM